My dogs tore my ASOS delivery to sheds after Evri delivery driver threw it into garden like FRISBEE – I’m furious


A barber’s dog ripped her ASOS courier to shreds as the delivery driver threw it into her garden like a Frisbee.

Lucy Doggart’s puppies lunged for the package, then quickly gritted their teeth, drool all over her race skirt.

The 21-year-old got dressed for Ladies’ Day in Aintree on April 8 and arrived just in time on April 1.

But when Lucy looked out the window around 11am, she saw plastic littered in the fenced garden where her two dogs were playing.

After discovering the ASOS brand in the tattered packaging, the barber realized what had happened and rushed out to assess the damage.

She then found the torn package and skirt on the ground “stained with drool”.

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Wondering how her dog managed to catch it, she checked CCTV footage and was surprised to see the Evri driver – formerly Hermes – ‘frisbee’ the package to her back door, prompting her curious puppy chase it.

The video shows the “mischievous” XL Mystery sitting next to the driver before the delivery – even the courier’s “proof of delivery” photo shows one of the mutts excitedly waiting for the package to arrive.

Evri said it apologised to customers and offered a “good faith payment” for the inconvenience.

Lucy, from Burnley, Lancashire, said: “I was at the race on Friday and I ordered some clothes from ASOS – I ordered some but one of them was separate.

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“I’m leaving!”

“I was getting ready for the wedding and I looked out the window and the patio where the dog was sitting was full of plastic.

“I saw the ASOS pattern and thought ‘oh my God’. I hurried outside to get the dress from the driveway.

“It only took her about a minute to shred it. Mystery is so mischievous, she’ll chew on anything – she owes us thousands of dogs.

“I think [the driver had] Just left the package at the door, but he actually threw it at the dog.

“The dog took it from the back door to the bottom of the driveway and she messed it up like a toy.

“When I look for [delivery confirmation] Email I realized he took a picture with the dog in it as if he gave it to the dog. You’d think he’d realize it wasn’t a good idea. “

The two large dogs—the XL Bully Mystery and the Cane Corso Great Dane cross Saber—are still young, only 1 and 10 months old.

Lucy said that as a large breed, she knew they looked scary and would make drivers reluctant to deliver, so she fenced them off in the back garden when they were outside.

The driver could have knocked on the front door, but he apparently chose to deliver it to the dog, which is odd.

Lucy said most delivery drivers came to the front door, which was a separate garden that dogs couldn’t access – but this Evri driver didn’t.

Instead, she claims he chose to throw the package across the garden, over the dog’s head to the back door, where the dog wagged its tail at the visitor on the fence.

Cameras show that within minutes, Mystery snatched the package, took it to the bottom of the garden and ripped it open.

Lucy said: “We have the front door and he’s going to the back yard so he could have knocked on the front door but he obviously chose to send it to the dog, which is weird.

“Most people did come to the front door, but he didn’t. There were about five people in the house at the time.

“I know they’re big dogs and they look scary, but they never hurt a fly.

“I can’t believe he would throw the package through the back door knowing the dog was there. I just don’t know what he was thinking.”


Lucy has returned the dress to ASOS with a note explaining what happened, hoping for a refund and complaining to Evri about the service.

“It’s annoying because it can be expensive,” she said.

“Luckily it was only a £30 dress but it ended up in the drool-filled driveway.

“I wasn’t impressed at the time, but looking back on CCTV you have to laugh.”

A spokesperson for Evri said: “We have spoken to the customer, apologised to her and paid her a goodwill payment for the inconvenience caused.

“We are also helping arrange replacement items.

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“Our local team has spoken to the relevant courier and explained the importance of ensuring delivery to a safe location if the recipient does not appear to be home.”

Assos declined to comment.

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